Call Routing Model

Call Quote Pilot organizes call-intent requests by category, location, urgency, and consent before any provider follow-up path is used.

Routing inputs

• Call category, such as plumbing, HVAC, roofing, water damage, or pest control.
• ZIP/postal code and urgency.
• Preferred contact method and optional phone number.
• Consent language accepted before submission.
• Campaign-specific restrictions documented before a live routing slot is enabled.

The model supports calls, forms, and transfers when a network campaign explicitly allows the traffic source and geography.