Home Service Call Prep

Before calling about home repairs, gather details that help a provider understand the issue.

• Service category: plumbing, HVAC, roofing, water damage, pest control, or other.
• Location of the issue and whether access is easy.
• Photos, model numbers, and visible symptoms.
• Urgency, safety concerns, and whether temporary measures were taken.
• Questions about diagnostic fees, trip fees, scope, and warranty.